About Us

Shipping Policy

Thank you for choosing BusyAccess for your custom metal printing needs. Please carefully read our Shipping Policy to understand the terms and conditions that apply to the shipping and delivery of your orders placed through our website.

1. Shipping Options and Costs

1.1. Shipping Methods : We offer various shipping methods to accommodate your needs. The available shipping options and associated costs are displayed at checkout. Shipping methods may vary based on your location.

1.2. Shipping Costs : Shipping costs are determined by the shipping method selected, the destination address, and the size and weight of the ordered product(s). The shipping cost will be clearly stated at checkout before you complete your order.

2. Estimated Delivery Time

2.1. Delivery Estimates : We provide estimated delivery times for each shipping method during the checkout process. These estimates are based on standard delivery conditions and may vary based on factors beyond our control, such as weather, carrier delays, and customs processing.

2.2. Delivery Delays : While we make every effort to meet estimated delivery times, BusyAccess is not responsible for delays in delivery caused by circumstances beyond our control. If your order is delayed, we will work with the carrier to resolve the issue to the best of our ability.

3. Order Processing

3.1. Processing Time : Orders typically undergo processing, which includes printing and quality control, before they are shipped. The processing time may vary based on the complexity of your order and the volume of orders in our system. You will be provided with an estimated ship date during the checkout process.

4. Shipping Address

4.1. Providing Accurate Information : It is your responsibility to provide accurate and complete shipping information during the checkout process. Please ensure that the shipping address, including zip code or postal code, is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

5. Shipment Tracking

5.1. Tracking Information : Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and location of your package.

6. International Shipping

6.1. International Orders : We offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

7. Shipping Restrictions

7.1. PO Boxes : We do not ship to P.O. boxes. Please provide a physical shipping address for your order.

7.2. APO/FPO Addresses : We do not currently ship to APO/FPO addresses.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact our Customer Support team at support@busyaccess.com.

9. Changes to this Policy

BusyAccess reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our website.

By placing an order with BusyAccess, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

Thank you for choosing BusyAccess. We appreciate your business and look forward to serving you.